Title: Administrative Officer
Box Hill, VIC, AU, 3128
Admin Clerk
- Box Hill | Emergency Department | Permanent part-time and casual positions available
- Rotating roster | Morning, evenings and night shifts
- Dynamic environment | Teamwork
Eastern Health
Eastern Health is one of Melbourne’s largest public health services. We provide a range of emergency, surgical, medical and general healthcare services and have a proud history of serving a diverse community.
Our Employee Value Proposition is “Being a part of Eastern Health means belonging to a welcoming team of healthcare experts”.
This statement aligns with our promise to our communities, patients, consumers and staff that we will be HEALTHIER TOGETHER. Bolder than a vision for the future, our promise calls us to action. We know that working together is the only way we can achieve what is necessary for a healthier future.
About the role
The clerks in the Box Hill Emergency Department are responsible for delivering professional and caring customer-focused service, often as the first point of contact for patients, families and visitors. They ensure that all patient information for clinical and billing purposes is accurately captured for the 65,000+ patients who present annually and entered into the information systems in a timely manner. The clerks work both front-of-house and back of department, rotating through a variety of roles which support our multi-disciplinary team.
About you
To be successful in this role you will possess:
- Excellent computer skills - experience in iPM/EMR an advantage, but not essential
- Ability to provide quality customer service
- A strong commitment to high quality care
- The ability to work as part of a diverse team
- Excellent communication and organisational skills
Healthcare workers are strongly recommended to follow COVID vaccination recommendations provided in the Australian Immunisation handbook (based on ATAGI advice). Seasonal vaccination against influenza is a mandatory requirement of this role and an offer is conditional on this being up to date prior to employment.
What we offer
Eastern Health offers a variety of fantastic Employee Benefits, view the extensive range here!
- Mentor and Shadowing program
- Access to discovery days across our 50 sites
- Study and professional development leave
- Friendly & supportive teams
- Commitment to Diversity, Equity and Inclusion
- Fitness Passport for work-life balance
- Employee Assistance program accessible for you and your loved ones
- Flexible working hours and excellent entitlements
- Salary packaging options and an employee benefits scheme
- Access to Private Health Insurance offers
- Digital upskilling, such as excel and Power-Bi training
- Cafes at all of our Hospitals
Next Steps
Apply online if you feel we are a good match, you have the skills and qualities to make a difference, and are eligible to work in Australia.
We review all applications when we receive them, and we notify unsuccessful candidates.
If you are shortlisted, we will be in touch to arrange an interview, and you must complete a National Police Check.
Good to know:
- We are an equal opportunity employer and actively promote equality for people of all races, ethnicities, gender identities, sexual orientations, and for people living with disability – within the communities we serve and our Eastern Health team.
- We provide a culturally safe and welcoming environment for Aboriginal and/or Torres Strait Islander employees.
- As a child-safe organisation, we ensure child safety and wellbeing is embedded in our everyday culture.
- Vaccination and screening for immunity to vaccine-preventable disease is a mandatory requirement of this role.
- Advertising may end before the closing date.
- We do not accept recruitment agency application
If you are a current Eastern Health employee please ensure you log in with your internal Eastern Health account to apply for this or other roles.
Please click here for the Position Description
Contact Person: Wendy McHugh, Clerical Team Leader
Contact Number: (03) 8396 8067
Contact Email: wendy.mchugh@easternhealth.org.au
Job Posting End Date: 21st January 2026
Need help submitting your application?
Just contact the Hiring Manager in the advertisement or call the Talent Acquisition Team on (03) 9955 7555 (Option 1) | Medical Workforce Unit on (03) 9895 3469. [TA for Non Medical roles, MWU for Medical roles]
Click Here for the Candidate Guide also for help in our recruitment process!
Our Values in Action:
Respect for all | Safe always | Partnering in care | Learning and improving every day