Title:  Clinic Coordinator, WaitLESS Project

Clinic Coordinator - WaitLESS Project

• Fixed Term Part Time 05/01/2026 to 29/10/2027 | 20 hours a week
• Box Hill | Gynaecology and respiratory specialty outpatient clinics
• Nursing YW17 or YX11 Nursing or Allied Health Grade 3 classification

Eastern Health

Eastern Health is one of Melbourne’s largest public health services. We provide a range of emergency, surgical, medical, and general healthcare services and have a proud history of serving a diverse community.

Our Employee Value Proposition is “Being a part of Eastern Health means belonging to a welcoming team of healthcare experts.”

This statement aligns with our promise to our communities, patients, consumers, and staff that we will be HEALTHIER TOGETHER. Bolder than a vision for the future, our promise calls us to action. We know that working together is the only way we can achieve what is necessary for a healthier future.

About the role

We are seeking a dedicated Clinic Coordinator to support gynaecology and respiratory specialty outpatient clinics to implement the Specific Timely Assessment and Triage (STAT) model through the implementation phase of the Waiting List Evidence to Support Specialist Clinics Research Project (WaitLESS).

The WaitLESS project, funded by the National Health and Medical Research Council (NHMRC), will apply the STAT model across eight specialist outpatient clinics at Eastern Health to determine whether this approach can successfully reduce the time taken for a new patient to receive a first appointment. The Clinic Coordinator will:

• Audit and validate waiting lists for gynaecology and respiratory clinics
• Coordinate patient care to ensure timely access to specialist assessment and management
• Liaise with patients, carers, and care teams to support smooth clinic entry, management, and discharge
• Support clinical teams to implement changes that reduce waiting times and improve care quality
• Work closely with clinic staff and the research team to meet project goals
• Collect accurate health service data.

The incumbent will be required to visit various sites of Eastern Health where the clinics  involved in the study are located, as well as work from 5 Arnold St, Box Hill. Work from home will be considered depending on the project requirements.

This is a unique opportunity to ensure patients receive timely access to outpatient care, a known factor in improving safe and high quality care to our community.

It is also a great  opportunity to join a well-established and supportive  research team with the potential to transform specialist outpatient care delivery.

About you 

We are seeking an experienced nurse or allied health clinician, , who is interested in improving service delivery and access to outpatient care. If you are interested in demand management and making sure patients receive care in a timely manner this job is for you!

To be successful in this role you will possess:

Essential

• Current registration with AHPRA as a Registered Nurse or Allied Health Professional
• Demonstrated organisational and time management skills, including ability to manage competing priorities
• Understanding of referral and triage processes in the public hospital system
• Competence with electronic medical records, referral systems, and Microsoft Office
• Proficiency in working with databases, spreadsheets and managing data.
• Highly developed communication skills and experience in engaging stakeholders
• Post graduate qualification relevant to the position or experience in research, project management, public health, health services management or continuous quality improvement
• Digital literacy and experience (or interest) in health technologies and informatics.

Desirable

• Experience working in a specialist clinic setting and/or with the patient populations relevant to gynaecology and respiratory.

Healthcare workers are strongly recommended to follow COVID vaccination recommendations provided in the Australian Immunisation handbook (based on ATAGI advice). Seasonal vaccination against influenza is a mandatory requirement of this role, and an offer is conditional on this being up to date prior to employment.

What we offer

Eastern Health offers a variety of fantastic Employee Benefits, view the extensive range here!

• Mentor and Shadowing program 
• Access to discovery days across our 50 sites 
• Study and professional development leave 
• Friendly & supportive teams
• Commitment to Diversity, Equity and Inclusion 
• Fitness Passport for work-life balance 
• Employee Assistance program accessible for you and your loved ones 
• Flexible working hours and excellent entitlements 
• Salary packaging options and an employee benefits scheme 
• Access to Private Health Insurance offers 
• Digital upskilling, such as excel and Power-Bi training 
• Cafes at all of our Hospitals 

Next Steps

Apply online if you feel we are a good match, you have the skills and qualities to make a difference, and are eligible to work in Australia.

We review all applications when we receive them, and we notify unsuccessful candidates.

If you are shortlisted, we will be in touch to arrange an interview, and you must complete a National Police Check.

Good to know:

• We are an equal opportunity employer and actively promote equality for people of all races, ethnicities, gender identities, sexual orientations, and for people living with disability – within the communities we serve and our Eastern Health team.
• We provide a culturally safe and welcoming environment for Aboriginal and/or Torres Strait Islander employees.
• As a child-safe organisation, we ensure child safety and wellbeing is embedded in our everyday culture.
• Vaccination and screening for immunity to vaccine-preventable disease is a mandatory requirement of this role.
• Advertising may end before the closing date.
• We do not accept recruitment agency application

If you are a current Eastern Health employee please ensure you log in with your internal Eastern Health account to apply for this or other roles.

Please click here for position description link

Contact Person: Annie Lewis

Contact Number: 9091 8880

Contact Email: Annie.Lewis@easternhealth.org.au

Job Posting End Date: 30/11/2025

Need help submitting your application?

Just contact the Hiring Manager in the advertisement or call the Talent Acquisition Team on (03) 9955 7555 (Option 1) | Medical Workforce Unit on (03) 9895 3469. [TA for Non Medical roles, MWU for Medical roles]

Click Here for the Candidate Guide also for help in our recruitment process!

Our Values in Action:

Respect for all | Safe always | Partnering in care | Learning and improving every day