Title:  ICT Business Analyst

ICT Business Analyst (Contracts and Procurement)

• Permanent Full Time | 5 weeks’ leave + monthly day off
• Box Hill | Inner-east location | Close to parks, public transport and shops
• Be part of a friendly and innovative ICT department

Eastern Health

Eastern Health is one of Melbourne’s largest public health services. We provide a range of emergency, surgical, medical and general healthcare services and have a proud history of serving a diverse community.

Our Employee Value Proposition is “Being a part of Eastern Health means belonging to a welcoming team of healthcare experts”.

This statement aligns with our promise to our communities, patients, consumers and staff that we will be HEALTHIER TOGETHER. Bolder than a vision for the future, our promise calls us to action. We know that working together is the only way we can achieve what is necessary for a healthier future.

About the role

The ICT Business Analyst (Contract and Procurement) plays a key role in Eastern Health’s ICT Department, assisting with the provisioning and contract administration processes. Provisioning includes the enablement of IT goods and services procurement by negotiating, creating and maintaining purchase catalogues.  The role will also work with IT project teams and business clients to collect, clarify, and translate business requirements into documentation and conceptual design from which applications and solutions are developed. The business analyst is an active thought partner and application visionary who will assist to shape technology demand among the business community. 

About you 

To be successful in this role you will possess:

• At least 2 years' experience as a business analyst with demonstrable experience and knowledge
• Tertiary qualifications in a technology related field 
• A high level of accuracy and attention to detail is a must.
• Good levels of commercial awareness, organisational skills, and the ability to multitask across several projects.
• Ability to communicate clearly and build effective relationships with internal and external stakeholders with strong communication skills (written and verbal) 
• Experience and knowledge documenting business processes and business requirements, use cases, user stories, 
• High level understanding of Stakeholders engagement and change management within the organisation 
• Highly developed interpersonal and leadership experience
• The ability to work as part of a diverse team
• Excellent communication and organisational skills

Healthcare workers are strongly recommended to follow COVID vaccination recommendations provided in the Australian Immunisation handbook (based on ATAGI advice). Seasonal vaccination against influenza is a mandatory requirement of this role and an offer is conditional on this being up to date prior to employment.

What we offer

Eastern Health offers a variety of fantastic Employee Benefits, view the extensive range here!

• Diverse and engaging career opportunities
• Friendly & supportive team
• Flexible working hours
• Salary packaging options
• Career progression in our teaching hospitals

Next Steps 

Apply online if you feel we are a good match, you have the skills and qualities to make a difference, and are eligible to work in Australia.

We review all applications when we receive them, and we notify unsuccessful candidates.

If you are shortlisted, we will be in touch to arrange an interview, and you must complete a National Police Check (which we will pay for). 

Good to know:

• We are an equal opportunity employer and actively promote equality for people of all races, ethnicities, gender identities, sexual orientations, and for people living with disability – within the communities we serve and our Eastern Health team.
• We provide a culturally safe and welcoming environment for Aboriginal and/or Torres Strait Islander employees.
• As a child-safe organisation, we ensure child safety and wellbeing is embedded in our everyday culture.
• Vaccination and screening for immunity to vaccine-preventable disease is a mandatory requirement of this role.
• Advertising may end before the closing date.
• We do not accept recruitment agency application

If you are a current Eastern Health employee please ensure you log in with your internal Eastern Health account to apply for this or other roles.

Click here for the Position Description

Contact Person: Gianni Sansonetti

Contact Email: gianni.sansonetti@easternhealth.org.au

Job Posting End Date: 23 July 2025

Need help submitting your application?

Just contact the Hiring Manager in the advertisement or call the Talent Acquisition Team on (03) 9955 7555 (Option 1)

Our Values in Action:

Respect for all | Safe always | Partnering in care | Learning and improving every day