Title: Lived Experience Peer Support Worker
Box Hill, VIC, AU, 3128
Lived Experience Consumer Peer Support Worker
- Fixed term 0.6 EFT | 45.6 hours per fortnight
- Lived Experience Worker Level 2 Year 1-4 (MP32-35)
- Hamilton Centre Eastern Health | Ringwood
Eastern Health
Eastern Health is one of Melbourne’s largest public health services. We provide a range of emergency, surgical, medical and general healthcare services and have a proud history of serving a diverse community.
Our Employee Value Proposition is “Being a part of Eastern Health means belonging to a welcoming team of healthcare experts”.
This statement aligns with our promise to our communities, patients, consumers and staff that we will be HEALTHIER TOGETHER. Bolder than a vision for the future, our promise calls us to action. We know that working together is the only way we can achieve what is necessary for a healthier future.
Turning Point
Turning Point was established in 1994 to provide leadership to the alcohol and drug field in Victoria. Turning Point is now a national treatment, research and education centre that provides leadership in the alcohol and drug, gambling and mental health sectors.
Combining research with service innovation, surveillance, system enhancements, education, capacity building and specialist support, Turning Point is a recognised centre of excellence that assists services, communities and governments to respond to current and emerging issues. Turning Point is part of Eastern Health and is affiliated with Monash University.
Hamilton Centre
The Hamilton Centre is a statewide specialist service for people living with mental illness and substance use or addiction. It was established in response to the recommendations of the Royal Commission into Victoria's Mental Health System and encompasses a central hub (Turning Point) which links with Network Providers across the state.
The Hamilton Centre provides expert advice to support the mental health and alcohol and other drugs (AOD) workforce, as well as delivering better outcomes for Victorians seeking treatment for mental health concerns and substance addiction. The Hamilton Centre aims to provide outcomes such as improved access to specialist services, increased support for mental health professionals, and better evidence-based practice.
About the role
Are you a someone who has accessed mental health and/or alcohol and other drug health services?
Are you passionate about helping people who have a lived experience of mental health and/or alcohol and other drugs, have a voice and receiving the best possible supports?
Are you excited about the thought of joining a growing team of lived experience workers across Turning Point?
Well, an exciting opportunity now exists for a lived experience peer support worker to take up a role within Turning Points Lived Experience Workforce within the Hamilton Centre Eastern Health team.
The role of the lived experience peer support worker is to provide support and information to clients, families and healthcare workers utilising our service. You will also play an active role, alongside the clinical team, in providing secondary consultation to both the mental health and wellbeing, and alcohol and other drug sectors referrers. You will also provide a consumer perspective at team meetings, huddles, and clinical reviews/multi-disciplinary team meetings.
You will assist consumers with recovery and wellness planning to help gain a sense of control and empowerment over their lives by building on strengths and resources and in turn, building self-advocacy. The role provides a range of opportunities including direct one-to-one engagement, group work and supporting research projects.
About you
To be successful in this role you will possess:
- Lived experience of mental health and/or substance use and recovery who has accessed public MH/AOD services.
- Experience working in a consumer lived experience/peer support worker role.
- Demonstrated ability to work systemically with internal and external services and staff to benefit individuals directly accessing these services as well as carers and families.
- A strong commitment to high quality care
- The ability to work as part of a diverse team
- Excellent communication and organisational skills
Please refer to the attached position description for further details of the role.
Healthcare workers are strongly recommended to follow COVID vaccination recommendations provided in the Australian Immunisation handbook (based on ATAGI advice). Seasonal vaccination against influenza is a mandatory requirement of this role and an offer is conditional on this being up to date prior to employment.
What we offer
Eastern Health offers a variety of fantastic Employee Benefits, view the extensive range here!
- Mentor and Shadowing program
- Access to discovery days across our 50 sites
- Study and professional development leave
- Friendly & supportive teams
- Commitment to Diversity, Equity and Inclusion
- Fitness Passport for work-life balance
- Employee Assistance program accessible for you and your loved ones
- Flexible working hours and excellent entitlements
- Salary packaging options and an employee benefits scheme
- Access to Private Health Insurance offers
- Digital upskilling, such as excel and Power-Bi training
- Cafes at all of our Hospitals
Next Steps
Apply online if you feel we are a good match, you have the skills and qualities to make a difference, and are eligible to work in Australia.
We review all applications when we receive them, and we notify unsuccessful candidates.
If you are shortlisted, we will be in touch to arrange an interview, and you must complete a National Police Check.
Good to know:
We are an equal opportunity employer and actively promote equality for people of all races, ethnicities, gender identities, sexual orientations, and for people living with disability – within the communities we serve and our Eastern Health team.
- We provide a culturally safe and welcoming environment for Aboriginal and/or Torres Strait Islander employees.
- As a child-safe organisation, we ensure child safety and wellbeing is embedded in our everyday culture.
- Vaccination and screening for immunity to vaccine-preventable disease is a mandatory requirement of this role.
- Advertising may end before the closing date.
- We do not accept recruitment agency application
If you are a current Eastern Health employee please ensure you log in with your internal Eastern Health account to apply for this or other roles.
Please click here for position description link
Contact Person: Benn Veenker
Contact Email: benn.veenker@easternhealth.org.au
Job Posting End Date: 08/08/2026
Need help submitting your application?
Just contact the Hiring Manager in the advertisement or call the Talent Acquisition Team on (03) 9955 7555 (Option 1) | Medical Workforce Unit on (03) 9895 3469. [TA for Non Medical roles, MWU for Medical roles]
Click Here for the Candidate Guide also for help in our recruitment process!
Our Values in Action:
Respect for all | Safe always | Partnering in care | Learning and improving every day