Title:  Paediatric Booking Clerk

Paediatrics Bookings Ward Clerk 

• Permanent Part Time | 0.8 EFT or 8 days per fortnight | 32 hours per week | Days and hours are negotiable
• Primarily based at Box Hill Hospital and at our Maroondah Clinic in Grey Street (this role may require travel between other Eastern Health sites)
• Work with a motivated and passionate teams of Paediatricians, Clinical Nurse Consultants, Allied Health and other health professionals to provide care in a timely manner to our families living within the Eastern Health catchment

Eastern Health

Eastern Health is one of Melbourne’s largest public health services. We provide a range of emergency, surgical, medical and general healthcare services and have a proud history of serving a diverse community.

Our Employee Value Proposition is “Being a part of Eastern Health means belonging to a welcoming team of healthcare experts”.

This statement aligns with our promise to our communities, patients, consumers and staff that we will be HEALTHIER TOGETHER. Bolder than a vision for the future, our promise calls us to action. We know that working together is the only way we can achieve what is necessary for a healthier future.

About the role

Our Paediatrics Booking clerk is a great opportunity for a someone who has previous clerical experience within a medical setting (or hospital setting), to assist our clinical team in booking appointments for families referred to our Paediatric Services. Eastern Health services a large catchment in Melbourne and offers a range of paediatric services, from Paediatric General Medicine, Paediatric Developmental Clinic, Paediatric Neurology and Paediatric Surgical Services. 

The bookings clerk, will primarily have a back of house role in booking patients in from the referrals received, managing our Waitlist data and appointments schedule, liaising with our clinical nurse consultant (CNC) with patient inquiries and be required to work out at Grey Street Clinic (located at Maroondah Hospital) on a Monday to support our clinical team by checking patients in.

To support this role, you will be assisted by our Clinical Nurse Consultant, Midwifery Manager of Ambulatory Services and Paediatric Clinicians and Directors. Supernumerary time will be provided and clinical support available when required.  

About you 

To be successful in this role you will possess:

• Previous experience working as an administration clerk (medical / hospital setting preferred)
• Highly developed interpersonal and leadership experience
• A strong commitment to providing high quality care
• The ability to work as part of a diverse team
• Excellent communication and organisational skills
• Confidence in computer literacy 
• A dedication to continuous improvement as per our Eastern Health values.

Healthcare workers are strongly recommended to follow COVID vaccination recommendations provided in the Australian Immunisation handbook (based on ATAGI advice). Seasonal vaccination against influenza is a mandatory requirement of this role and an offer is conditional on this being up to date prior to employment.

What we offer

Eastern Health offers a variety of fantastic Employee Benefits, view the extensive range here!

• Mentor and Shadowing program 
• Access to discovery days across our 50 sites 
• Study and professional development leave 
• Friendly & supportive teams
• Commitment to Diversity, Equity and Inclusion 
• Fitness Passport for work-life balance 
• Employee Assistance program accessible for you and your loved ones 
• Flexible working hours and excellent entitlements 
• Salary packaging options and an employee benefits scheme 
• Access to Private Health Insurance offers 
• Digital upskilling, such as excel and Power-Bi training 
• Cafes at all of our hospitals 

Next Steps

Apply online if you feel we are a good match, you have the skills and qualities to make a difference, and are eligible to work in Australia.

We review all applications when we receive them, and we notify unsuccessful candidates.

If you are shortlisted, we will be in touch to arrange an interview, and you must complete a National Police Check.

Good to know:

• We are an equal opportunity employer and actively promote equality for people of all races, ethnicities, gender identities, sexual orientations, and for people living with disability – within the communities we serve and our Eastern Health team.
• We provide a culturally safe and welcoming environment for Aboriginal and/or Torres Strait Islander employees.
• As a child-safe organisation, we ensure child safety and wellbeing is embedded in our everyday culture.
• Vaccination and screening for immunity to vaccine-preventable disease is a mandatory requirement of this role.
• Advertising may end before the closing date.
• We do not accept recruitment agency application

If you are a current Eastern Health employee please ensure you log in with your internal Eastern Health account to apply for this or other roles.

Please click here for the Position Description

Contact Person: Sarah Darlison

Contact Number: 03 9975 6324

Contact Email: sarah.darlison@easternhealth.org.au

Job Posting End Date: 03/10/2025

Need help submitting your application?

Just contact the Hiring Manager in the advertisement or call the Talent Acquisition Team on (03) 9955 7555 (Option 1) | Medical Workforce Unit on (03) 9895 3469. [TA for Non Medical roles, MWU for Medical roles]

Click Here for the Candidate Guide also for help in our recruitment process!

Our Values in Action:

Respect for all | Safe always | Partnering in care | Learning and improving every day