Title:  Patient Revenue Services Officer

Requisition ID:  1584
Location: 

Box Hill, VIC, AU, 3128

Job Posting Date:  28 May 2025

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Patient Revenue Services Officer

  • Casual | Maintain work-life balance | Experience flexible working
  • Box Hill hospital | Close to cafes, public transport and shops
  • Welcoming team culture | Culture of learning and improvement

 

Eastern Health
Eastern Health is one of Melbourne’s largest public health services. We provide a range of emergency, surgical, medical and general healthcare services and have a proud history of serving a diverse community.
Our Healthier Together promise underpins our strategic plan – which is to serve the growing and changing needs of our community and to care about and develop our staff. We believe our people make the difference.

 

About the role

The Patient Revenue services Officer will undertake the Billing, Receipting and Collections process for Eastern Health in accordance with Standard Operating Procedures.

It is necessary that this individual is flexible and able to perform all tasks related to the billing of accounts and collection of outstanding monies.

 

About you 
To be successful in this role you will possess:(examples below)

  • Ability to perform a wide range of administrative tasks with attention to detail and accuracy
  • High level interpersonal, written and verbal communication skills.
  • Experience in providing excellent customer service, either in person or phone based.
  • Demonstrated ability to manage workflow to deadlines and prioritise tasks
  • Proficiency with Windows-based applications, MS office including Word and Excel.
  • The ability to work as part of a diverse team


Vaccination against infectious disease is a mandatory requirement of this role.  An offer of employment is conditional on you providing evidence that you are currently vaccinated against COVID-19 with booster & Influenza, prior to commencing employment.

 

What we offer

Eastern Health offers a variety of fantastic Employee Benefits, view the extensive range here!

  • Diverse and engaging career opportunities
  • Friendly & supportive team
  • Flexible working hours
  • Salary packaging options
  • Career progression in our teaching hospitals

 

Next Steps
Apply online if you feel we are a good match, you have the skills and qualities to make a difference, and are eligible to work in Australia.

We review all applications when we receive them, and we notify unsuccessful candidates.

If you are shortlisted, we will be in touch to arrange an interview, and you must complete a National Police Check (which we will pay for). We will notify unsuccessful candidates.

 

Good to know:

  • We are an equal opportunity employer and actively promote equality for people of all races, ethnicities, gender identities, sexual orientations, and for people living with disability – within the communities we serve and our Eastern Health team.
  • We provide a culturally safe and welcoming environment for Aboriginal and/or Torres Strait Islander employees.
  • As a child-safe organisation, we ensure child safety and wellbeing is embedded in our everyday culture.
  • Vaccination and screening for immunity to vaccine-preventable disease is a mandatory requirement of this role.
  • Advertising may end before the closing date.
  • We do not accept recruitment agency applications

Position Description Link

Contact Person: Susan Simon

Contact Number: 9895 3563

Contact Email: susan.simon@easternhealth.org.au

Job Posting End Date: 29/06/2025 

Need help submitting your application? 

Just contact the Hiring Manager in the advertisement or call the Talent Acquisition Team on (03) 9955 7555 | Medical Workforce Unit on (03) 9895 3469. [TA for Non Medical roles, MWU for Medical roles] 

Our Values in Action: 

Respect for all | Safe always | Partnering in care | Learning and improving every day