Title: Specialist Clinics Clerk
Box Hill, VIC, AU, 3128
Acute Specialist Clinics Clerk
- Permanent Part Time | Wednesday, Thursday and Friday
- Acute Specialist Clinics | Clinics hours from 8am to 6pm
- Diverse and engaging opportunities | Staff scholarship programs
Eastern Health
Eastern Health is one of Melbourne’s largest public health services. We provide a range of emergency, surgical, medical and general healthcare services and have a proud history of serving a diverse community.
Our Employee Value Proposition is “Being a part of Eastern Health means belonging to a welcoming team of healthcare experts”.
This statement aligns with our promise to our communities, patients, consumers and staff that we will be HEALTHIER TOGETHER. Bolder than a vision for the future, our promise calls us to action. We know that working together is the only way we can achieve what is necessary for a healthier future.
About the role
This position is responsible for the clerical day of service activities in Acute Specialist Clinics. Clerical staff provide customer service, clerical and reception related duties that strive to achieve optimal patient outcomes, adheres to the code of conduct, policies and procedures, values and goals of Eastern Health. An opportunity exists in Specialist Clinics across all campus for a passionate and enthusiastic clerical staff member. Eastern Health Acute Specialist Clinics are a busy department of the hospital, meeting the needs of patients from the community by providing a range of specialist services. Approximately 190 000 occasions of service are provided annually. These include new patients referred from the community, review appointments for ongoing care and post admission follow up from Eastern Health’s network of hospitals. Clerical staff are a highly regarded member of the multidisciplinary team that ensure Specialist Clinics functions well. Services offered in Specialist Clinics include, Orthopaedics, Plastics, General Medical, Surgery, Neurology, Gastroenterology, Urology, Respiratory, Liver, and Paediatrics.
About you
To be successful in this role you will possess: Year 10 level English written and spoken Knowledge of patient management systems (iPM, CPF, EMR) Computer competent in Microsoft Word, Outlook and Excel Advanced telephone skills and clerical skills Ability to provide quality customer service in a friendly and professional manner to support high quality patient centred care Excellent communication and organisational skills The ability to work as part of a diverse team Please refer to the attached position description for further details of the role.
Healthcare workers are strongly recommended to follow COVID vaccination recommendations provided in the Australian Immunisation handbook (based on ATAGI advice). Seasonal vaccination against influenza is a mandatory requirement of this role and an offer is conditional on this being up to date prior to employment.
What we offer
Eastern Health offers a variety of fantastic Employee Benefits, view the extensive range here!
- Diverse and engaging career opportunities
- Friendly & supportive team
- Flexible working hours
- Salary packaging options
- Career progression in our teaching hospitals
Next Steps
Apply online if you feel we are a good match, you have the skills and qualities to make a difference, and are eligible to work in Australia.
We review all applications when we receive them, and we notify unsuccessful candidates.
If you are shortlisted, we will be in touch to arrange an interview, and you must complete a National Police Check.
Good to know:
- We are an equal opportunity employer and actively promote equality for people of all races, ethnicities, gender identities, sexual orientations, and for people living with disability – within the communities we serve and our Eastern Health team.
- We provide a culturally safe and welcoming environment for Aboriginal and/or Torres Strait Islander employees.
- As a child-safe organisation, we ensure child safety and wellbeing is embedded in our everyday culture.
- Vaccination and screening for immunity to vaccine-preventable disease is a mandatory requirement of this role.
- Advertising may end before the closing date.
- We do not accept recruitment agency application
If you are a current Eastern Health employee please ensure you log in with your internal Eastern Health account to apply for this or other roles.
Please click here for position description link
Contact Person: Front of House Associate Nurse Manager
Contact Number: 9982 2153
Contact Email: Outpatients.FOHANUM@easternhealth.org.au
Job Posting End Date: 15.08.2025
Need help submitting your application?
Just contact the Hiring Manager in the advertisement or call the Talent Acquisition Team on (03) 9955 7555 (Option 1) | Medical Workforce Unit on (03) 9895 3469. [TA for Non Medical roles, MWU for Medical roles]
Click Here for the Candidate Guide also for help in our recruitment process!
Our Values in Action:
Respect for all | Safe always | Partnering in care | Learning and improving every day