Title:  eHealth Clinical Analyst (Identity)

eHealth Clinical Analyst (Identity)

• 10 month Fixed Term Full Time | Monthly day off! | 5 weeks annual leave
• Box Hill Hospital | Close to cafes & shops
• Generous salary + super + salary packaging options

Eastern Health

Eastern Health is one of Melbourne’s largest public health services. We provide a range of emergency, surgical, medical and general healthcare services and have a proud history of serving a diverse community. Our Healthier Together promise underpins our strategic plan – which is to serve the growing and changing needs of our community and to care about and develop our staff. We believe our people make the difference.

About the role

The eHealth Clinical Analyst (Identity) is responsible for providing expert knowledge, support and advice to the Electronic Medical Record (EMR) team and key stakeholders whilst working in a multi-skill, multidisciplinary support team, with the emphasis on:

• Patient demographics, including local and external identifiers
• Visit/encounter information including facility, location and medical service structure
• Security matrix, user access and account configuration
• Health service and professional identifiers
• Contact directory including all clinical area phone numbers used for communication
• Role based communications

The eHealth Clinical Analyst (Identity) is responsible for supporting, maintaining and facilitating improvements in the use of the EMR at Eastern Health. This includes involvement and support in future EMR implementations.

The eHealth Clinical Analyst (Identity) will have strong analytical and communication skills with the ability to understand and interpret Eastern Health workflows.

In addition to routine duties, the analyst will play a pivotal role in project initiatives, particularly in rolling out EMR to paper-based areas, ensuring smooth integration and effective adoption by transitioning departments.

About you

To be successful in this role, you will possess:

• At least 3 years’ experience in design, build configuration and troubleshooting EMR or equivalent clinical application.
• Experience with clinical workflows in a medium to large hospital settings.
• Advanced communication skills; able to communicate effectively with all levels of personnel within the organization.
• Proven ability to influence and manage change.
• Personal maturity and experience in dealing effectively with competing priorities.
• Strong customer focus and analytical skills: Ability to work effectively with end-users, technical staff and management in complex setting.
• A commitment to quality and excellence.
• Ability to work both independently and in a complex team environment; collaborate with external and internal professionals and other customers.
• Ability to manage multiple tasks with ease and efficiency: Skills in prioritisation, problem solving, organization, decision-making, time management, and planning.
• Ability to use initiative, identify, solve problems and when required escalate issues with relevant internal and external parties.
• Ability to forward plan, establish and complete targets.
• Advanced knowledge in use of MS Excel.
• Commitment to Eastern Health values.

Vaccination against infectious disease is a mandatory requirement of this role. An offer of employment is conditional on you providing evidence that you are currently vaccinated against COVID-19 with booster & Influenza, prior to commencing employment.

What we offer

Eastern Health offers a variety of fantastic Employee Benefits, view the extensive range here!Diverse and engaging career opportunities.

Next Steps

Apply online if you feel we are a good match, you have the skills and qualities to make a difference, and are eligible to work in Australia.

We review all applications when we receive them, and we notify unsuccessful candidates.

If you are shortlisted, we will be in touch to arrange an interview, and you must complete a National Police Check (which we will pay for). We will notify unsuccessful candidates.

Good to know:

• We are an equal opportunity employer and actively promote equality for people of all races, ethnicities, gender identities, sexual orientations, and for people living with disability – within the communities we serve and our Eastern Health team.
• We provide a culturally safe and welcoming environment for Aboriginal and/or Torres Strait Islander employees.
• As a child-safe organisation, we ensure child safety and wellbeing is embedded in our everyday culture.
• Vaccination and screening for immunity to vaccine-preventable disease is a mandatory requirement of this role.
• Advertising may end before the closing date.

Please click here for Position Description

Contact Person: James Burns

Contact Number: 0420 380 970

Contact Email: James.Burns@easternhealth.org.au

Need help submitting your application?

Just contact the Hiring Manager in the advertisement or call the Talent Acquisition Team on (03) 9955 7555 (Option 1) | Medical Workforce Unit on (03) 9895 3469. [TA for Non Medical roles, MWU for Medical roles]

Our Values in Action:

Respect for all | Safe always | Partnering in care | Learning and improving every day