Title:  Case Manager - Transition Care Program

Case Manager - Transition Care Program 

• Temporary Full Time| 8.30am – 5.00 pm  Monday – Friday | No shift work
• Peter James Centre | Carparking on site
• Nursing (RN) 4A or Grade 2 Allied Health clinicians are encouraged to apply

Eastern Health

Eastern Health is one of Melbourne’s largest public health services. We provide a range of emergency, surgical, medical and general healthcare services, including maternity, palliative care, mental health, drug and alcohol, residential care, community health and statewide specialist services to people and communities that are diverse in culture, age, socio-economic status, population and healthcare needs.

About the role

As a program, our goal is to work in partnership with our clients to achieve the best possible outcomes. The Case Manager is a pivotal member of the Transition Care Program (TCP) multidisciplinary team. We provide our program for clients needing bed-based services at three residential sites within the Eastern Health catchment – and, via a community-based service for clients in their own home. This position will be based at one of our residential TCP sites.

The Case Manager draws upon their clinical knowledge and experience to work with clients and their families/carers and other members of the multidisciplinary team. They assist with the client’s transition back into the community or into a residential care facility of their choice. They facilitate collaboration between various teams and in the coordination and provision of services. The Case Manager does not provide daily care and nursing to clients, instead they assist clients and their family/carers with adjusting to changes in health status and facilitate timely discharge of clients from the program. Their role is particularly crucial in initiating processes for clients without family/carer support.

About you

To be successful in this role you should possess:

• Previous relevant case management experience in either a health care setting or in the community.
• Effective interpersonal skills and the ability to communicate with a broad range of internal and external customers.
• Well established assessment skills and the ability to identify psycho-social issues.
• Knowledge of and the ability to apply appropriate intervention strategies (e.g. conflict resolution, grief and loss)
• A good knowledge of community resources within the region.
• Demonstrated ability to work both autonomously and in a multi-disciplinary team.
• Self-motivated with a demonstrated innovative approach to work practices and the ability to streamline and prioritise workload with the flexibility in moving between tasks at short notice.
• A current Victorian Driver’s Licence and access to own vehicle.
• A recognised tertiary qualification in a health related discipline that meets registration and/or professional body membership requirements.

What we offer

Eastern Health offers a variety of fantastic Employee Benefits, view the extensive range here!

• Mentor and Shadowing program 
• Access to discovery days across our 50 sites 
• Study and professional development leave 
• Friendly & supportive teams
• Commitment to Diversity, Equity and Inclusion 
• Fitness Passport for work-life balance 
• Employee Assistance program accessible for you and your loved ones 
• Flexible working hours and excellent entitlements 
• Salary packaging options and an employee benefits scheme 
• Access to Private Health Insurance offers 
• Digital upskilling, such as excel and Power-Bi training 
• Cafes at all of our Hospitals 

Next Steps

Apply online if you feel we are a good match, you have the skills and qualities to make a difference, and are eligible to work in Australia.

We review all applications when we receive them, and we notify unsuccessful candidates.

If you are shortlisted, we will be in touch to arrange an interview, and you must complete a National Police Check.

Good to know:

• We are an equal opportunity employer and actively promote equality for people of all races, ethnicities, gender identities, sexual orientations, and for people living with disability – within the communities we serve and our Eastern Health team.
• We provide a culturally safe and welcoming environment for Aboriginal and/or Torres Strait Islander employees.
• As a child-safe organisation, we ensure child safety and wellbeing is embedded in our everyday culture.
• Vaccination and screening for immunity to vaccine-preventable disease is a mandatory requirement of this role.
• Advertising may end before the closing date.
• We do not accept recruitment agency application.

If you are a current Eastern Health employee please ensure you log in with your internal Eastern Health account to apply for this or other roles.

Please click here for position description link

Contact Person: Daniel Fleming

Contact Email: daniel.fleming@easternhealth.org.au

Job Posting End Date: 02/11/2025

Need help submitting your application?

Just contact the Hiring Manager in the advertisement or call the Talent Acquisition Team on (03) 9955 7555 (Option 1) | Medical Workforce Unit on (03) 9895 3469. [TA for Non Medical roles, MWU for Medical roles]

Click Here for the Candidate Guide also for help in our recruitment process!

Our Values in Action:

Respect for all | Safe always | Partnering in care | Learning and improving every day