Title:  Team Leader Administration Officer

Team Leader Administration Officer

• Permanent Part Time .8EFT | Monday – Friday only | Flexible working Hours
• Peter James Centre | Transition Care Program | Car parking available 
• Great opportunity to work in public health | With a friendly and supportive team 

Eastern Health

Eastern Health is one of Melbourne’s largest public health services. We provide a range of emergency, surgical, medical and general healthcare services and have a proud history of serving a diverse community.

Our Employee Value Proposition is “Being a part of Eastern Health means belonging to a welcoming team of healthcare experts”.

This statement aligns with our promise to our communities, patients, consumers and staff that we will be HEALTHIER TOGETHER. Bolder than a vision for the future, our promise calls us to action. We know that working together is the only way we can achieve what is necessary for a healthier future.

About the role

The Transition Care Program (TCP) provides short-term support and care to older people across multiple Eastern Health sites. The Administration Assistant provides high-level administrative, clerical and reception support to clients, clinical staff and the multidisciplinary team, ensuring efficient, patient-focused services in accordance with Eastern Health policies, procedures and values.

Major Duties and Responsibilities

• Oversee the day-to-day administrative functions of the Transition Care Program, ensuring compliance with relevant policies, privacy and procedures.
• Provide and promote high-quality, patient-focused customer service and act as an initial point of contact.
• Support data collection, purchasing, accounts, supplies and administrative systems.
• Oversee client medical records, filing systems, non-clinical equipment and facility requirements.
• Provide leadership, guidance, training and orientation to administration staff.
• Develop and maintain consistent administrative processes, systems and procedures.
• Coordinate administration staff rostering, workload allocation and coverage.
• Delegate and coordinate general administrative and word processing tasks.
• Role model Eastern Health values and undertake other duties as required by the Manager.

About you 

• Experienced administration leader with the ability to coordinate high-quality, customer-focused service delivery

• Highly developed interpersonal and leadership experience
• Excellent planning, organisational, time management and delegation skills, with the ability to manage competing priorities. 
• High-level computer literacy and advanced skills in Microsoft Office, particularly Word, Excel and Outlook. 
• A strong commitment to high quality care
• The ability to work as part of a diverse team
• Excellent communication and organisational skills

Healthcare workers are strongly recommended to follow COVID vaccination recommendations provided in the Australian Immunisation handbook (based on ATAGI advice). Seasonal vaccination against influenza is a mandatory requirement of this role and an offer is conditional on this being up to date prior to employment.

Those that are offered and/or start between January and April do not require an up to date vaccination for Influenza to progress providing they are aware of its requirement later in the year. Those that are offered and/or start between May and December require the up to date Influenza vaccination prior to offer.

What we offer

Eastern Health offers a variety of fantastic Employee Benefits, view the extensive range here!

• Mentor and Shadowing program 
• Access to discovery days across our 50 sites 
• Study and professional development leave 
• Friendly & supportive teams
• Commitment to Diversity, Equity and Inclusion 
• Fitness Passport for work-life balance 
• Employee Assistance program accessible for you and your loved ones 
• Flexible working hours and excellent entitlements 
• Salary packaging options and an employee benefits scheme 
• Access to Private Health Insurance offers 
• Digital upskilling, such as excel and Power-Bi training 
• Cafes at all of our Hospitals 

Next Steps

Apply online if you feel we are a good match, you have the skills and qualities to make a difference, and are eligible to work in Australia.

We review all applications when we receive them, and we notify unsuccessful candidates.

If you are shortlisted, we will be in touch to arrange an interview, and you must complete a National Police Check.

Good to know:

• We are an equal opportunity employer and actively promote equality for people of all races, ethnicities, gender identities, sexual orientations, and for people living with disability – within the communities we serve and our Eastern Health team.
• We provide a culturally safe and welcoming environment for Aboriginal and/or Torres Strait Islander employees.
• As a child-safe organisation, we ensure child safety and wellbeing is embedded in our everyday culture.
• Vaccination and screening for immunity to vaccine-preventable disease is a mandatory requirement of this role.
• Advertising may end before the closing date.
• We do not accept recruitment agency application