Title: Ward Clerk
Burwood East, VIC, AU, 3151
Ward Clerk
- Permanent on-going position | 37.5 hours per week | 5 days a week
- Peter James Centre | Onsite Carparking and Café | Work close to home
- Provide and promote customer service focused, clerical and reception related services
Eastern Health
Eastern Health is one of Melbourne’s largest public health services. We provide a range of emergency, surgical, medical and general healthcare services and have a proud history of serving a diverse community.
Our Employee Value Proposition is “Being a part of Eastern Health means belonging to a welcoming team of healthcare experts”.
This statement aligns with our promise to our communities, patients, consumers and staff that we will be HEALTHIER TOGETHER. Bolder than a vision for the future, our promise calls us to action. We know that working together is the only way we can achieve what is necessary for a healthier future.
About the role
East ward is a 30-bed specialist rehabilitation ward with a focus on orthopaedic and neurological rehabilitation that provides comprehensive inpatient services. We practice an interdisciplinary approach to health care, involving patients, families, team members and allied health professionals to achieve highest level of patient independence in both the hospital setting and on return to home, work and leisure pursuits.
The Ward Clerk provides clerical assistance to the NUM or relevant clinical staff to enable the smooth operation of the ward. Performing patient related clerical duties, maintaining medical records and communicating effectively and courteously at all times with patients, relatives and hospital staff are all vital aspects of this role.
About you
To be successful in this role you will possess:
- Computer competent; with excellent working knowledge of Patient Management Systems,
- Microsoft Word and Excel
- Advanced telephone skills and clerical skills
- Ability to provide quality customer service in a friendly and professional manner
- Demonstrated high level of written and verbal communication and interpersonal skills
- Demonstrated organisation and time management skills
- To have an interest in working in a patient centred environment
- Demonstrated ability to work as part of a multidisciplinary team
- Demonstrated ability to work within deadlines
- High degree of flexibility.
Healthcare workers are strongly recommended to follow COVID vaccination recommendations provided in the Australian Immunisation handbook (based on ATAGI advice). Seasonal vaccination against influenza is a mandatory requirement of this role and an offer is conditional on this being up to date prior to employment.
What we offer
Eastern Health offers a variety of fantastic Employee Benefits, view the extensive range here!
- Diverse and engaging career opportunities
- Friendly & supportive team
- Flexible working hours
- Salary packaging options
- Career progression in our teaching hospitals
Next Steps
Apply online if you feel we are a good match, you have the skills and qualities to make a difference, and are eligible to work in Australia.
We review all applications when we receive them, and we notify unsuccessful candidates.
If you are shortlisted, we will be in touch to arrange an interview, and you must complete a National Police Check (which we will pay for). We will notify unsuccessful candidates.
Good to know:
- We are an equal opportunity employer and actively promote equality for people of all races, ethnicities, gender identities, sexual orientations, and for people living with disability – within the communities we serve and our Eastern Health team.
- We provide a culturally safe and welcoming environment for Aboriginal and/or Torres Strait Islander employees.
- As a child-safe organisation, we ensure child safety and wellbeing is embedded in our everyday culture.
- Vaccination and screening for immunity to vaccine-preventable disease is a mandatory requirement of this role.
- Advertising may end before the closing date.
- We do not accept recruitment agency application
Please click here to view the position description
Contact Name: Nursing and Midwifery Workforce
Contact Email: NMWorkforce@easternhealth.org.au
Need help submitting your application?
Just contact the Hiring Manager in the advertisement or call the Talent Acquisition Team on (03) 9955 7555 (Option 1) | Medical Workforce Unit on (03) 9895 3469. [TA for Non Medical roles, MWU for Medical roles]
Click Here for the Candidate Guide also for help in our recruitment process!
Our Values in Action:
Respect for all | Safe always | Partnering in care | Learning and improving every day