Title:  Administrative Assistant

Administrative Assistant - Hospital Admission Risk Program (HARP) and Chronic Rehab

• Permanent Part Time | 16 hours per week 
• Based at Wantirna | Occasional work across other sites
• Multidisciplinary dynamic team supporting a home visiting program and Chronic Rehab Groups

Eastern Health

Eastern Health is one of Melbourne’s largest public health services. We provide a range of emergency, surgical, medical and general healthcare services and have a proud history of serving a diverse community.

Our Employee Value Proposition is “Being a part of Eastern Health means belonging to a welcoming team of healthcare experts”.

This statement aligns with our promise to our communities, patients, consumers and staff that we will be HEALTHIER TOGETHER. Bolder than a vision for the future, our promise calls us to action. We know that working together is the only way we can achieve what is necessary for a healthier future.

About the role

An exciting opportunity exists for an appropriately experienced Administration Assistant to work within the Integrated services team, HARP and Chronic Rehab programs.  

The position provides key support for clinical service delivery aimed at preventing hospital admissions and supporting complex clients in our community. The Administrative Assistant will be responsible for the provision of high quality, professional service to consumers, their families and carers, and to clinical staff.  

This is an essential role that ensures the smooth and efficient program operations of a dynamic department. Strong organisational, communication, and multitasking skills and a high level of attention to detail are vital for success in this position.

Duties may include but are not limited to managing reception, telephone and email enquiries, referral processing and timely data entry, records management, word processing, ordering and maintaining stock and supplies, and a broad range of administrative tasks, as required.     

This may involve working across sites depending on service demands.  

About you 

To be successful in this role you will possess:

• Demonstrated customer service for internal and external stakeholders and ability to effectively meet their needs in a helpful and professional manner 
• Attention to detail  
• Ability to work autonomously  
• Demonstrated ability to organise resources and establish priorities  
• Demonstrated ability to be innovative, resourceful and adaptive to change  
• Excellent verbal and written communication skills  
• Demonstrated time management capabilities and ability to work to a deadline  
• Demonstrated understanding of medical terminology and previous experience in the healthcare industry 
• Experience/proficient with Outlook, Word, Excel  

Healthcare workers are strongly recommended to follow COVID vaccination recommendations provided in the Australian Immunisation handbook (based on ATAGI advice). Seasonal vaccination against influenza is a mandatory requirement of this role and an offer is conditional on this being up to date prior to employment.

What we offer

Eastern Health offers a variety of fantastic Employee Benefits, view the extensive range here!]

• Mentor and Shadowing program 
• Access to discovery days across our 50 sites 
• Study and professional development leave 
• Friendly & supportive teams
• Commitment to Diversity, Equity and Inclusion 
• Fitness Passport for work-life balance 
• Employee Assistance program accessible for you and your loved ones 
• Flexible working hours and excellent entitlements 
• Salary packaging options and an employee benefits scheme 
• Access to Private Health Insurance offers 
• Digital upskilling, such as excel and Power-Bi training 
• Cafes at all of our Hospitals 

Next Steps

Apply online if you feel we are a good match, you have the skills and qualities to make a difference, and are eligible to work in Australia.

We review all applications when we receive them, and we notify unsuccessful candidates.

If you are shortlisted, we will be in touch to arrange an interview, and you must complete a National Police Check.

Good to know:

• We are an equal opportunity employer and actively promote equality for people of all races, ethnicities, gender identities, sexual orientations, and for people living with disability – within the communities we serve and our Eastern Health team.
• We provide a culturally safe and welcoming environment for Aboriginal and/or Torres Strait Islander employees.
• As a child-safe organisation, we ensure child safety and wellbeing is embedded in our everyday culture.
• Vaccination and screening for immunity to vaccine-preventable disease is a mandatory requirement of this role.
• Advertising may end before the closing date.
• We do not accept recruitment agency application

If you are a current Eastern Health employee please ensure you log in with your internal Eastern Health account to apply for this or other roles.

Please click here for position description link

Contact Person: Jess Liew

Contact Number: (03) 9955 7501

Contact Email: jess.liew@easternhealth.org.au

Job Posting End Date: 31st October 2025

Need help submitting your application?

Just contact the Hiring Manager in the advertisement or call the Talent Acquisition Team on (03) 9955 7555 (Option 1) | Medical Workforce Unit on (03) 9895 3469. [TA for Non Medical roles, MWU for Medical roles]

Click Here for the Candidate Guide also for help in our recruitment process!

Our Values in Action:

Respect for all | Safe always | Partnering in care | Learning and improving every day