Title:  East Metro & Murrindindi Local Health Service Network Improvement Support Officer

East Metro & Murrindindi Local Health Service Network Safer Together Program Improvement Support Officer 

• Fixed term 2 year contract | 24 hours a week | Enjoy work-life balance
• Join one of the largest geographical metropolitan health service in Victoria
• Inner-east location | Close to cafes, parks and public transport

Eastern Health

Eastern Health is one of Melbourne’s largest public health services. We provide a range of emergency, surgical, medical and general healthcare services and have a proud history of serving a diverse community.

Our Employee Value Proposition is “Being a part of Eastern Health means belonging to a welcoming team of healthcare experts”.

This statement aligns with our promise to our communities, patients, consumers and staff that we will be HEALTHIER TOGETHER. Bolder than a vision for the future, our promise calls us to action. We know that working together is the only way we can achieve what is necessary for a healthier future.

About the role

In this role, you will play a vital part in enhancing improvement capability and supporting the effective implementation of the Safer Together Program (STP) priority projects across the East Metro & Murrindindi (EMM) Local Health Service Network (LHSN). You will provide targeted, hands-on support to health services—particularly those with limited improvement capacity—to ensure equitable access to improvement expertise. Working closely with the EMM LHSN STP Coordinator and local improvement teams, you will help build capability, foster collaboration, and drive engagement in delivering initiatives aligned with the STP’s four strategic priorities: reducing avoidable harm, reducing avoidable admissions, ensuring the safe use of medicines, and promoting value-based healthcare. You will coordinate LHSN STP efforts, deliver training across the network, and act as a key point of contact for participating health services, offering implementation support, resolving operational challenges, and facilitating the sharing of lessons learned. Through coaching, administrative coordination, and advisory support, you will help cultivate a culture of continuous learning and shared improvement throughout the EMM LHSN. 

About you 

To be successful in this role you will possess:

• Continuous Improvement and Change Management Experience
• Strong Stakeholder Engagement and Relationship Management Skills
• Safety, quality, and patient experience focus
• Improvement initiative Coordination and Governance Experience
• Commitment to Continuous Improvement and Building Capability

Healthcare workers are strongly recommended to follow COVID vaccination recommendations provided in the Australian Immunisation handbook (based on ATAGI advice). Seasonal vaccination against influenza is a mandatory requirement of this role and an offer is conditional on this being up to date prior to employment.

What we offer

Eastern Health offers a variety of fantastic Employee Benefits, view the extensive range here!

• Diverse and engaging career opportunities
• Friendly & supportive team
• Flexible working hours
• Salary packaging options
• Career progression in our teaching hospitals

Next Steps 

Apply online if you feel we are a good match, you have the skills and qualities to make a difference, and are eligible to work in Australia.

We review all applications when we receive them, and we notify unsuccessful candidates.

If you are shortlisted, we will be in touch to arrange an interview, and you must complete a National Police Check (which we will pay for). 

Good to know: 

• We are an equal opportunity employer and actively promote equality for people of all races, ethnicities, gender identities, sexual orientations, and for people living with disability – within the communities we serve and our Eastern Health team.
• We provide a culturally safe and welcoming environment for Aboriginal and/or Torres Strait Islander employees.
• As a child-safe organisation, we ensure child safety and wellbeing is embedded in our everyday culture.
• Vaccination and screening for immunity to vaccine-preventable disease is a mandatory requirement of this role.
• Advertising may end before the closing date.
• We do not accept recruitment agency application

If you are a current Eastern Health employee please ensure you log in with your internal Eastern Health account to apply for this or other roles.

Please click here for position description 

Contact Person: Jodee Bootle

Contact Number:0468 571 682

Contact Email: jodee.bootle.easternhealth.org.au

Job Posting End Date: 23/07/2025 - applications will be screened while the position is open 

Need help submitting your application?

Just contact the Hiring Manager in the advertisement or call the Talent Acquisition Team on (03) 9955 7555 (Option 1) 

Our Values in Action:

Respect for all | Safe always | Partnering in care | Learning and improving every day