Title:  eHealth Change and Training Analyst

eHealth Support and Training Analyst (3 Months Fixed Term - CareSync Exchange Project)

• 3 Months Full Time | Monthly day off!
• Box Hill Hospital | Close to cafes & shops | Inner-east location
• Generous salary + super + salary packaging options

Eastern Health

Eastern Health is one of Melbourne’s largest public health services. We provide a range of emergency, surgical, medical and general healthcare services and have a proud history of serving a diverse community.

Our Employee Value Proposition is “Being a part of Eastern Health means belonging to a welcoming team of healthcare experts”.

This statement aligns with our promise to our communities, patients, consumers and staff that we will be HEALTHIER TOGETHER. Bolder than a vision for the future, our promise calls us to action. We know that working together is the only way we can achieve what is necessary for a healthier future.

About the role

The role of eHealth Change and Training Analyst is to manage change initiatives and develop training programs related to electronic medical record. This role ensures that changes to eHealth applications and processes are effectively implemented, communicated, and adopted by end-users. The analyst will work closely with stakeholders to identify training needs, create educational materials, and facilitate training sessions to support the successful adoption of the solutions.

The analyst will play a pivotal role in project initiatives, particularly in rolling out CareSync Exchange to Eastern Health clinicians. Please refer to attachment #2 in Position Description for Project Summary - CareSync Exchange. 

About you

• Experience in change management, training and/or business analysis in a healthcare setting
• Sound understanding of, and experience with, change processes and workflows at various stages of the implementation of a clinical transformational project
• Experience in development and delivery of communication plans including marketing, branding and stakeholder engagement
• Experience in developing training plans and delivering training
• Strong communication and presentation skills
• High level of computer literacy
• Current driver's licence

Healthcare workers are strongly recommended to follow COVID vaccination recommendations provided in the Australian Immunisation handbook (based on ATAGI advice). Seasonal vaccination against influenza is a mandatory requirement of this role and an offer is conditional on this being up to date prior to employment.

Those that are offered and/or start between January and April do not require an up to date vaccination for Influenza to progress providing they are aware of its requirement later in the year. Those that are offered and/or start between May and December require the up to date Influenza vaccination prior to offer.

What we offer

Eastern Health offers a variety of fantastic Employee Benefits, view the extensive range here!

• Mentor and Shadowing program 
• Access to discovery days across our 50 sites 
• Study and professional development leave 
• Friendly & supportive teams
• Commitment to Diversity, Equity and Inclusion 
• Fitness Passport for work-life balance 
• Employee Assistance program accessible for you and your loved ones 
• Flexible working hours and excellent entitlements 
• Salary packaging options and an employee benefits scheme 
• Access to Private Health Insurance offers 
• Digital upskilling, such as excel and Power-Bi training 
• Cafes at all of our Hospitals 

Next Steps

Apply online if you feel we are a good match, you have the skills and qualities to make a difference, and are eligible to work in Australia.

We review all applications when we receive them, and we notify unsuccessful candidates.

If you are shortlisted, we will be in touch to arrange an interview, and you must complete a National Police Check.

Good to know:

• We are an equal opportunity employer and actively promote equality for people of all races, ethnicities, gender identities, sexual orientations, and for people living with disability – within the communities we serve and our Eastern Health team.
• We provide a culturally safe and welcoming environment for Aboriginal and/or Torres Strait Islander employees.
• As a child-safe organisation, we ensure child safety and wellbeing is embedded in our everyday culture.
• Vaccination and screening for immunity to vaccine-preventable disease is a mandatory requirement of this role.
• Advertising may end before the closing date.
• We do not accept recruitment agency application

If you are a current Eastern Health employee please ensure you log in with your internal Eastern Health account to apply for this or other roles.

Please click here for position description link

Contact Person: Phoebe Ling

Contact Number: 9895 3286

Contact Email: phoebe.ling@easternhealth.org.au

Job Posting End Date: 01/05/2026

Need help submitting your application?

Just contact the Hiring Manager in the advertisement or call the Talent Acquisition Team on (03) 9955 7555 (Option 1) | Medical Workforce Unit on (03) 9895 3469. [TA for Non Medical roles, MWU for Medical roles]

Click Here for the Candidate Guide also for help in our recruitment process!

Our Values in Action:

Respect for all | Safe always | Partnering in care | Learning and improving every day