Title:  eHealth Clinical Analyst (Orders and Results)

eHealth Clinical Analyst (Orders and Results)

• Permanent Full Time | Monthly day off! | 5 weeks annual leave
• Box Hill Hospital | close to cafes & shops
• Generous salary + super + salary packaging options

Eastern Health

Eastern Health is one of Melbourne’s largest public health services. We provide a range of emergency, surgical, medical and general healthcare services and have a proud history of serving a diverse community.

Our Employee Value Proposition is “Being a part of Eastern Health means belonging to a welcoming team of healthcare experts”.

This statement aligns with our promise to our communities, patients, consumers and staff that we will be HEALTHIER TOGETHER. Bolder than a vision for the future, our promise calls us to action. We know that working together is the only way we can achieve what is necessary for a healthier future.

About the role

The eHealth Clinical Analyst (Orders and Results) is responsible for providing expert knowledge, support and advice to the Electronic Medical Record (EMR) team and key stakeholders whilst working in a multi-skill, multidisciplinary support team, with the emphasis on Orders and Results (Pathology, Medical Imaging, Patient Care, and Referrals)

The eHealth Clinical Analyst (Orders and Results) is responsible for supporting, maintaining and facilitating improvements in the use of the EMR at Eastern Health. This includes involvement and support in future EMR implementations.

The eHealth Clinical Analyst (Orders and Results) will have strong analytical and communication skills with the ability to understand and interpret Eastern Health workflows.

In addition to routine duties, the analyst will play a pivotal role in project initiatives, particularly in rolling out EMR to paper-based areas, ensuring smooth integration and effective adoption by transitioning departments.

About you

To be successful in this role, you will possess:

• At least 3 years’ experience in design, build configuration and troubleshooting EMR or equivalent clinical application.
• Experience with clinical workflows in a medium to large hospital settings.
• Advanced communication skills; able to communicate effectively with all levels of personnel within the organization.
• Proven ability to influence and manage change.
• Personal maturity and experience in dealing effectively with competing priorities.
• Strong customer focus and analytical skills: Ability to work effectively with end-users, technical staff and management in complex setting.
• A commitment to quality and excellence.
• Ability to work both independently and in a complex team environment; collaborate with external and internal professionals and other customers.
• Ability to manage multiple tasks with ease and efficiency: Skills in prioritisation, problem solving, organization, decision-making, time management, and planning.
• Ability to use initiative, identify, solve problems and when required escalate issues with relevant internal and external parties.
• Ability to forward plan, establish and complete targets.
• Advanced knowledge in use of MS Excel.
• Commitment to Eastern Health values.

Healthcare workers are strongly recommended to follow COVID vaccination recommendations provided in the Australian Immunisation handbook (based on ATAGI advice). Seasonal vaccination against influenza is a mandatory requirement of this role and an offer is conditional on this being up to date prior to employment.

What we offer

Eastern Health offers a variety of fantastic Employee Benefits, view the extensive range here!

• Mentor and Shadowing program
• Access to discovery days across our 50 sites
• Study and professional development leave
• Friendly & supportive teams
• Commitment to Diversity, Equity and Inclusion
• Fitness Passport for work-life balance
• Employee Assistance program accessible for you and your loved ones
• Flexible working hours and excellent entitlements
• Salary packaging options and an employee benefits scheme
• Access to Private Health Insurance offers
• Digital upskilling, such as excel and Power-Bi training
• Cafes at all of our Hospitals

Next Steps

Apply online if you feel we are a good match, you have the skills and qualities to make a difference, and are eligible to work in Australia.

We review all applications when we receive them, and we notify unsuccessful candidates.

If you are shortlisted, we will be in touch to arrange an interview, and you must complete a National Police Check.

Good to know:

• We are an equal opportunity employer and actively promote equality for people of all races, ethnicities, gender identities, sexual orientations, and for people living with disability – within the communities we serve and our Eastern Health team.
• We provide a culturally safe and welcoming environment for Aboriginal and/or Torres Strait Islander employees.
• As a child-safe organisation, we ensure child safety and wellbeing is embedded in our everyday culture.
• Vaccination and screening for immunity to vaccine-preventable disease is a mandatory requirement of this role.
• Advertising may end before the closing date.
• We do not accept recruitment agency application

If you are a current Eastern Health employee please ensure you log in with your internal Eastern Health account to apply for this or other roles.

Please click here for position description link

Contact Person: Andrew Forbes

Contact Number: 0403 844 447

Contact Email: Andrew.Forbes@easternhealth.org.au

Need help submitting your application?

Just contact the Hiring Manager in the advertisement or call the Talent Acquisition Team on (03) 9955 7555 (Option 1) | Medical Workforce Unit on (03) 9895 3469. [TA for Non Medical roles, MWU for Medical roles]

Our Values in Action:

Respect for all | Safe always | Partnering in care | Learning and improving every day