Title:  Reception - GP Clinic

Reception – GP Clinic

• Permanent part time | 2 days per week | Enjoy stability and work-life balance
• Healesville location | Work in the lovely Yarra Valley | Close to shops
• Be valued for what you do in a friendly and supportive team

Eastern Health

Eastern Health is one of Melbourne’s largest public health services. We provide a range of emergency, surgical, medical and general healthcare services and have a proud history of serving a diverse community.

Our Employee Value Proposition is “Being a part of Eastern Health means belonging to a welcoming team of healthcare experts”.

This statement aligns with our promise to our communities, patients, consumers and staff that we will be HEALTHIER TOGETHER. Bolder than a vision for the future, our promise calls us to action. We know that working together is the only way we can achieve what is necessary for a healthier future.

About the role

As the successful candidate, you will be an agile and reliable all-rounder responsible for providing administrative, clerical, and data support to the Healesville Hospital GP Clinic. You will deliver high-quality, compassionate customer service through both face-to-face and phone interactions with patients, staff, and visitors. Your role will include tasks such as data entry, appointment scheduling, records management, patient billing, banking, and other financial duties. You will play a key part in ensuring the smooth and efficient operation of reception services, meeting the needs of the community and supporting the wider team. In addition, you will develop a thorough understanding of internal systems and processes, working closely with fellow administration staff to maintain continuity of service. Flexibility is essential, as the role includes providing additional hours to cover staff leave as required.

About you 

To be successful in this role you will possess:

• Demonstrated experience in office administration and record keeping
• Advanced customer service and interpersonal skills
• Excellent computer skills including in Medical Director and Practsoft, Microsoft Office, particularly Word, Excel and Outlook
• Highly developed communication skills- written and verbal
• Demonstrated organisation and time management skills and the ability to juggle multiple tasks and issues simultaneously 

Healthcare workers are strongly recommended to follow COVID vaccination recommendations provided in the Australian Immunisation handbook (based on ATAGI advice). Seasonal vaccination against influenza is a mandatory requirement of this role and an offer is conditional on this being up to date prior to employment.

What we offer

Eastern Health offers a variety of fantastic Employee Benefits, view the extensive range here!

• Diverse and engaging career opportunities
• Friendly & supportive team
• Flexible working hours
• Salary packaging options
• Career progression in our teaching hospitals

Next Steps

Apply online if you feel we are a good match, you have the skills and qualities to make a difference, and are eligible to work in Australia.

We review all applications when we receive them, and we notify unsuccessful candidates.

If you are shortlisted, we will be in touch to arrange an interview, and you must complete a National Police Check.

Good to know:

• We are an equal opportunity employer and actively promote equality for people of all races, ethnicities, gender identities, sexual orientations, and for people living with disability – within the communities we serve and our Eastern Health team.
• We provide a culturally safe and welcoming environment for Aboriginal and/or Torres Strait Islander employees.
• As a child-safe organisation, we ensure child safety and wellbeing is embedded in our everyday culture.
• Vaccination and screening for immunity to vaccine-preventable disease is a mandatory requirement of this role.
• Advertising may end before the closing date.
• We do not accept recruitment agency application

If you are a current Eastern Health employee please ensure you log in with your internal Eastern Health account to apply for this or other roles.

Please click here for the Position Description

Contact Person: Kelly Haden

Contact Number: 59699976

Contact Email: kelly.haden@easternhealth.org.au

Need help submitting your application?

Just contact the Hiring Manager in the advertisement or call the Talent Acquisition Team on (03) 9955 7555 (Option 1)

Click Here for the Candidate Guide also for help in our recruitment process!

Our Values in Action:

Respect for all | Safe always | Partnering in care | Learning and improving every day