Title:  Senior Family Carer Peer Support Worker

Senior Family Carer Peer Worker Lived Experience Workforce 

• 0.6 EFT | 45.60 hours fortnight | Work life balance and flexibility

• Classification Level 3 - AK43-46 + super + salary packaging 

• Based in Ringwood | Close to public transport | Mental Health and Wellbeing Service Eastern Health 

• Culture of learning and improvement | Partner in care at a leading health service 

Are you a carer of a family member who has used acute public mental health services?  

Are you passionate about carers and families having a voice and receiving the best possible supports?  

An exciting opportunity exists at Eastern Health’s Mental Health and Wellbeing service for a Senior Family Carer Peer Worker role within the Community Adult and Older Adult mental health service. 

Eastern Health  

Eastern Health is one of Melbourne’s largest public health services. We provide a range of emergency, surgical, medical and general healthcare services, including maternity, palliative care, mental health, drug and alcohol, residential care, community health and state-wide specialist services to people and communities that are diverse in culture, age, socio-economic status, population and healthcare needs. 

About the role 

This Senior Family Carer Peer Worker role shall support families and carers within the Adult and Older Adult community mental health service.  

Our Lived experience Workforce (LEW) is a non-clinical team that operates across various clinical settings, including Crisis Assessment Treatment Teams, Acute Inpatient Units, Emergency Departments, Community Teams, and Rehabilitation Services within our Mental Health & Wellbeing Program.  

The Senior Family Carer Peer Support Worker brings a complementary lived experience perspective to clinical care. Through structured peer support, the role supports families, carers, and supporters to navigate their individual caring journeys. The position empowers families, carers, and supporters to make informed choices, foster hope, and connect with meaningful roles, relationships, and community support. 

The Senior Family Carer Peer Support Worker works collaboratively with multidisciplinary staff and management to ensure the best possible outcomes for carers and families. The role also requires the ability to work independently and demonstrate autonomous practice within agreed frameworks. 

About you   

To be successful in this role you will possess  

• Lived experience as a family member or carer of a person who has been a consumer of public acute mental health services 

• Demonstrated understanding and empathy of the broad impact of mental illness on consumers and carers/families and of the evidence base for inclusive, family sensitive and recovery-oriented practice.  

• Demonstrated ability to work systemically with internal and external services and staff to benefit carers and families. 

• A strong commitment to high quality care  

• The ability to work as part of a diverse team  

• Excellent communication and organisational skills 

• Desirable but not essential to have Lived experience as a carer of a person connected with Older Adult MH services. 

What the Lived Experience Workforce at Eastern health offers:   

• Comprehensive orientation and induction program. 

• Up to 2 hours of reflective supervision per month, plus group co-reflection spaces. 

• Support and mentoring from Peer Work Team Leads. 

• Higher Education Recognition Allowance. 

• Funded Lived & Living Experience professional development and training opportunities. 

• Regular Lived & Living Experience Workforce forums. 

What we offer 

Eastern Health offers a variety of fantastic Employee Benefits, view the extensive range here!  

• Mentor and Shadowing program  

• Access to discovery days across our 50 sites  

• Study and professional development leave  

• Friendly & supportive teams 

• Commitment to Diversity, Equity and Inclusion  

• Fitness Passport for work-life balance  

• Employee Assistance program accessible for you and your loved ones  

• Flexible working hours and excellent entitlements  

• Salary packaging options and an employee benefits scheme  

• Access to Private Health Insurance offers  

• Digital upskilling, such as excel and Power-Bi training  

• Cafes at all our hospitals 

Good to know: 

• We are an equal opportunity employer and actively promote equality for people of all races, ethnicities, gender identities, sexual orientations, and for people living with disability – within the communities we serve and our Eastern Health team. 

• We provide a culturally safe and welcoming environment for Aboriginal and/or Torres Strait Islander employees. 

• As a child-safe organisation, we ensure child safety and wellbeing are embedded in our everyday culture. 

• Vaccination and screening for immunity to vaccine-preventable disease is a mandatory requirement of this role. 

• Advertising may end before the closing date. 

• We do not accept recruitment agency application 

Please click here for the Position Description

Contact Person: Kate Bristow

Contact Number: 0418 356 570

Contact Email: kate.bristow@easternhealth.org.au

Job Posting End Date: 22/07/2026

Need help submitting your application?

Just contact the Hiring Manager in the advertisement or call the Talent Acquisition Team on (03) 9955 7555 (Option 1) | Medical Workforce Unit on (03) 9895 3469. [TA for Non Medical roles, MWU for Medical roles]

Click Here for the Candidate Guide also for help in our recruitment process!

Our Values in Action:

Respect for all | Safe always | Partnering in care | Learning and improving every day