Title: Welcome Steward
Ringwood East, VIC, AU, 3135
Welcome Steward
- Permanent, Part Time (5 shifts per fortnight)
- Opportunity to work extra shifts to provide leave cover for co-worker
- Great opportunity to welcome our communities into Eastern Health facilities!
Eastern Health
Eastern Health is one of Melbourne’s largest public health services. We provide a range of emergency, surgical, medical and general healthcare services and have a proud history of serving a diverse community.
Our Employee Value Proposition is “Being a part of Eastern Health means belonging to a welcoming team of healthcare experts”.
This statement aligns with our promise to our communities, patients, consumers and staff that we will be HEALTHIER TOGETHER. Bolder than a vision for the future, our promise calls us to action. We know that working together is the only way we can achieve what is necessary for a healthier future.
About the role
The Welcome Steward role provides a friendly, caring and courteous introduction to our site based at 19 Ringwood Street for patients, carers, family and friends. This role also guides our consumers to the lifts and the floor where they will meet with our clinical care teams. Shifts required filling are:
- Week 1 Thursday and Friday, Week 2 Monday to Wednesday
- Shifts - 8 hrs per day
- Shift times - 0830-1700hrs
About you
To be successful in this role you will possess:
- Amazing customer service skills
- Highly developed interpersonal experience
- A strong commitment to high quality care
- The ability to work as part of a diverse team
- Excellent communication and organisational skills
Healthcare workers are strongly recommended to follow COVID vaccination recommendations provided in the Australian Immunisation handbook (based on ATAGI advice). Seasonal vaccination against influenza is a mandatory requirement of this role and an offer is conditional on this being up to date prior to employment.
What we offer
Eastern Health offers a variety of fantastic Employee Benefits, view the extensive range here!
- Mentor and Shadowing program
- Access to discovery days across our 50 sites
- Study and professional development leave
- Friendly & supportive teams
- Commitment to Diversity, Equity and Inclusion
- Fitness Passport for work-life balance
- Employee Assistance program accessible for you and your loved ones
- Flexible working hours and excellent entitlements
- Salary packaging options and an employee benefits scheme
- Access to Private Health Insurance offers
- Digital upskilling, such as excel and Power-Bi training
- Cafes at all of our Hospitals
Next Steps
Apply online if you feel we are a good match, you have the skills and qualities to make a difference, and are eligible to work in Australia.
We review all applications when we receive them, and we notify unsuccessful candidates.
If you are shortlisted, we will be in touch to arrange an interview, and you must complete a National Police Check.
Good to know:
- We are an equal opportunity employer and actively promote equality for people of all races, ethnicities, gender identities, sexual orientations, and for people living with disability – within the communities we serve and our Eastern Health team.
- We provide a culturally safe and welcoming environment for Aboriginal and/or Torres Strait Islander employees.
- As a child-safe organisation, we ensure child safety and wellbeing is embedded in our everyday culture.
- Vaccination and screening for immunity to vaccine-preventable disease is a mandatory requirement of this role.
- Advertising may end before the closing date.
- We do not accept recruitment agency application
If you are a current Eastern Health employee please ensure you log in with your internal Eastern Health account to apply for this or other roles.
Click Here for the Position Description
Contact Person: Julie Quinney
Contact Number: 0413 017 402
Contact Email: julie.quinney@easternhealth.org.au
Job Posting End Date: 19/09/2025
Need help submitting your application?
Just contact the Hiring Manager in the advertisement or call the Talent Acquisition Team on (03) 9955 7555 (Option 1)
Click Here for the Candidate Guide also for help in our recruitment process!
Our Values in Action:
Respect for all | Safe always | Partnering in care | Learning and improving every day