Title: Ward Clerk- Intensive Care Unit
Upper Ferntree Gully, VIC, AU, 3156
Ward Clerk - Intensive Care Unit
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Permanent Part Time | Experience work life balance
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Leafy Angliss Hospital | Intensive Care | Close to cafes
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Be part of a collaborative and supportive team
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Diverse and engaging career opportunities | Career progression
Eastern Health
Eastern Health is one of Melbourne’s largest public health services. We provide a range of emergency, surgical, medical and general healthcare services and have a proud history of serving a diverse community.
Our Healthier Together promise underpins our strategic plan – which is to serve the growing and changing needs of our community and to care about and develop our staff. We believe our people make the difference.
About the role
As a Ward Clerk, you play a crucial role in the smooth operation of the Intensive care Unit. You are the administrative backbone, providing essential support to healthcare professionals, patients, and visitors. Your attention to detail, organisational skills, and interpersonal abilities contribute directly to the efficiency and effectiveness of patient care and overall ward management.
About you
To be successful in this role you will possess:
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Customer Service Skills: Demonstrates a friendly, professional demeanour and a commitment to providing excellent customer service to patients, visitors, and staff.
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Communication Skills: Strong verbal and written communication skills to effectively interact with a diverse range of individuals, including patients, families, medical professionals, and colleagues.
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Organisational Abilities and Multitasking: Efficiently manages administrative tasks. Ability to handle multiple tasks simultaneously, prioritise workload, and manage time effectively in a fast-paced setting.
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Attention to Detail: Demonstrates a meticulous approach to tasks, ensuring all aspects are thoroughly reviewed and assessed for accuracy. Consistently produces work that is precise and error-free, with a focus on maintaining high standards of quality.
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Teamwork and Collaboration: Works well as part of a team, collaborating with healthcare professionals and administrative staff to ensure smooth operations and patient care.
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Computer Proficiency: Competent in using basic office applications (e.g., Microsoft Office suite).
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Problem-Solving Skills: Capable of resolving routine administrative issues and responding appropriately to patient inquiries or concerns.
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Adaptability: Flexible and adaptable to changes in procedures, patient flow, and healthcare regulations.
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Empathy and Compassion: Demonstrates empathy and compassion towards patients and their families, recognising the sensitivity of their circumstances
Vaccination against infectious disease is a mandatory requirement of this role. An offer of employment is conditional on you providing evidence that you are currently vaccinated against COVID-19 with booster & Influenza, prior to commencing employment.
What we offer
Eastern Health offers a variety of fantastic Employee Benefits, view the extensive range here!
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Diverse and engaging career opportunities
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Friendly & supportive team
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Flexible working hours
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Salary packaging options
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Career progression in our teaching hospitals
Next Steps
Apply online if you feel we are a good match, you have the skills and qualities to make a difference, and are eligible to work in Australia.
We review all applications when we receive them, and we notify unsuccessful candidates.
If you are shortlisted, we will be in touch to arrange an interview, and you must complete a National Police Check (which we will pay for). We will notify unsuccessful candidates.
Good to know:
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We are an equal opportunity employer and actively promote equality for people of all races, ethnicities, gender identities, sexual orientations, and for people living with disability – within the communities we serve and our Eastern Health team.
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We provide a culturally safe and welcoming environment for Aboriginal and/or Torres Strait Islander employees.
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As a child-safe organisation, we ensure child safety and wellbeing is embedded in our everyday culture.
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Vaccination and screening for immunity to vaccine-preventable disease is a mandatory requirement of this role.
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Advertising may end before the closing date.
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We do not accept recruitment agency application.
Contact Person: Kate Robinson
Contact Number: 9759 1995
Contact Email: Kate.robinson@easternhealth.org.au
Need help submitting your application?
Just contact the Hiring Manager in the advertisement or call the Talent Acquisition Team on (03) 9955 7555 | Medical Workforce Unit on (03) 9895 3469. [TA for Non Medical roles, MWU for Medical roles]
Our Values in Action:
Respect for all | Safe always | Partnering in care | Learning and improving every day