Title:  Clinician - Community Access Unit

Community Access Unit Clinician

• GD 2 Allied Health Clinician or Registered Nurse | Multidisciplinary team

• Permanent Part Time 40 hours per fortnight | 5 week’s leave + monthly day off
• Eastern Health Wantirna | Carparking and café on site | Close to shops

Eastern Health

Eastern Health is one of Melbourne’s largest public health services. We provide a range of emergency, surgical, medical and general healthcare services and have a proud history of serving a diverse community.

Our Employee Value Proposition is “Being a part of Eastern Health means belonging to a welcoming team of healthcare experts”.

This statement aligns with our promise to our communities, patients, consumers and staff that we will be HEALTHIER TOGETHER. Bolder than a vision for the future, our promise calls us to action. We know that working together is the only way we can achieve what is necessary for a healthier future.

About the role

The Community Access Unit is a small yet dynamic team which processes referrals from internal and external sources for the Care@Home services such as the Community Rehabilitation Program, and Specialist Clinics including the Continence, Cognitive Dementia and Memory Service (CDAMS), Movement Disorders Program and the Falls & Balance Clinic.

This position will provide you with the opportunity utilise your clinical knowledge and skills in a phone-based triage service from receipt of referral, triage and acceptance to the clinic/s. You will expand your knowledge on the broad suite of services provided by Eastern Health's ambulatory care and community services and  build-on your current clinical triage skills in a supportive environment. 

Primarily you will be processing referrals, assessing the client's needs and referring/redirecting to the most appropriate service. You will liaise with key stake holders and consumers to facilitate appropriate referral information and pathways, and will work closely with various clinics to ensure up-to-date knowledge of eligibility criteria.

The Community Access Unit (CAU) is based at Eastern Health Wantirna with business hours of Mon-Fri 8:30am-5pm.

About you 

To be successful in this role you will possess:(examples below)

• Current clinical qualification as a GD 2 Allied Health discipline or Registered Nurse
• Current AHPRA registration or relevant body
• Previous experience in an intake and triaging role
• Interest in specialist areas including CDAMS and Pain Management
• Demonstrated problem solving skills
• A strong commitment to high quality care
• The ability to work as paro fo a diverse team
• Excellent communication and organisation skills 

Healthcare workers are strongly recommended to follow COVID vaccination recommendations provided in the Australian Immunisation handbook (based on ATAGI advice). Seasonal vaccination against influenza is a mandatory requirement of this role and an offer is conditional on this being up to date prior to employment.

What we offer

Eastern Health offers a variety of fantastic Employee Benefits, view the extensive range here!

• Mentor and Shadowing program 
• Access to discovery days across our 50 sites 
• Study and professional development leave 
• Friendly & supportive teams
• Commitment to Diversity, Equity and Inclusion 
• Fitness Passport for work-life balance 
• Employee Assistance program accessible for you and your loved ones 
• Flexible working hours and excellent entitlements 
• Salary packaging options and an employee benefits scheme 
• Access to Private Health Insurance offers 
• Digital upskilling, such as excel and Power-Bi training 
• Cafes at all of our Hospitals 

Next Steps

Apply online if you feel we are a good match, you have the skills and qualities to make a difference, and are eligible to work in Australia.

We review all applications when we receive them, and we notify unsuccessful candidates.

If you are shortlisted, we will be in touch to arrange an interview, and you must complete a National Police Check.

Good to know:

• We are an equal opportunity employer and actively promote equality for people of all races, ethnicities, gender identities, sexual orientations, and for people living with disability – within the communities we serve and our Eastern Health team.
• We provide a culturally safe and welcoming environment for Aboriginal and/or Torres Strait Islander employees.
• As a child-safe organisation, we ensure child safety and wellbeing is embedded in our everyday culture.
• Vaccination and screening for immunity to vaccine-preventable disease is a mandatory requirement of this role.
• Advertising may end before the closing date.
• We do not accept recruitment agency application

If you are a current Eastern Health employee please ensure you log in with your internal Eastern Health account to apply for this or other roles.

Please click here for position description 

Contact Person: Birgitte Bowers or Kylie Seedy 

Contact Number: 0434 605 307 or 9881 1100

Contact Email: birgitte.bowers@easternhealth.org.au

Job Posting End Date: 29th October 2025

Need help submitting your application?

Just contact the Hiring Manager in the advertisement or call the Talent Acquisition Team on (03) 9955 7555 (Option 1) 

Click Here for the Candidate Guide also for help in our recruitment process!

Our Values in Action:

Respect for all | Safe always | Partnering in care | Learning and improving every day