Title:  Patient Access Project Lead

Patient Access Project Lead

• Fixed Term Full Time | 12 month position
• Embedded within the Critical Care & Access Program
• Focus on high impact bed access improvement

Eastern Health

Eastern Health is one of Melbourne’s largest public health services. We provide a range of emergency, surgical, medical and general healthcare services and have a proud history of serving a diverse community.

Our Employee Value Proposition is “Being a part of Eastern Health means belonging to a welcoming team of healthcare experts”.

This statement aligns with our promise to our communities, patients, consumers and staff that we will be HEALTHIER TOGETHER. Bolder than a vision for the future, our promise calls us to action. We know that working together is the only way we can achieve what is necessary for a healthier future.

About the role

The Eastern Health Patient Access Project Lead is a 12-month maximum term project role. The Patient Access Project Lead provides leadership and coordination of working groups focused on improving access to beds across Eastern Health.

The role delivers high-impact, organisation-wide improvement initiatives identified and prioritized through the Access Committees eg QCT. Reporting to the Director, Operations – Critical Care and Access, and working closely with Director Operations Mental Health, Continuous Improvement, Transformation, DAIS, Senior Clinical Leaders and their teams, the role is accountable for enabling working groups to deliver measurable improvements. This includes coordinating and facilitating meetings, progressing improvement initiatives, developing business cases, drafting and reviewing guidelines, and actively communicating and championing
change.

About you 

To be successful in this role you will possess the following skills:

• Leadership: builds team commitment by demonstrating personal conviction; translates organisational strategy into meaningful long-term plans and objectives for own area of responsibility; motivates others to deliver against goals.
• Problem solving: seeks all relevant information for problem-solving; liaises with stakeholders; analyses issues from different perspectives and draws sound inferences from information available; identifies and proposes workable solutions to problems; implements solutions, evaluates effectiveness and adjusts actions as required.
• Self-management: invites feedback on own behaviour and impact; uses new knowledge or information about self to build a broader understanding of own behaviour and the impact it has on others; understands strong emotional reactions and seeks ways to more effectively manage them.

• Integrity: committed to the public interest; operates in a manner that is consistent with the organisations code of conduct; inspires trust by treating all individuals fairly.
• Initiative and accountability: proactive and self-starting; seizes opportunities and acts upon them; takes responsibility for own actions.
• Creativity and innovation: generates new ideas; draws on a range of information sources to identify new ways of doing things; actively influences events and promotes ideas; translates creative ideas into workplace improvements; reflects on experience and is open to new ways to improve practice.
• Teamwork: cooperates and works well with others in pursuit of team goals, collaborates and shares information, shows consideration, concern and respect for others feelings and ideas, accommodates and works well with the different working styles of others, encourages resolution of conflict within the group.
• Excellent communication and interpersonal skills
• Previous operational experience bed management/patient access in at the level of Deputy Director (or equivalent)
• Tertiary qualifications in a healthcare profession and current registration with AHPRA

Healthcare workers are strongly recommended to follow COVID vaccination recommendations provided in the Australian Immunisation handbook (based on ATAGI advice). Seasonal vaccination against influenza is a mandatory requirement of this role and an offer is conditional on this being up to date prior to employment.

What we offer

Eastern Health offers a variety of fantastic Employee Benefits, view the extensive range here!

• Mentor and Shadowing program 
• Access to discovery days across our 50 sites 
• Study and professional development leave 
• Friendly & supportive teams
• Commitment to Diversity, Equity and Inclusion 
• Fitness Passport for work-life balance 
• Employee Assistance program accessible for you and your loved ones 
• Flexible working hours and excellent entitlements 
• Salary packaging options and an employee benefits scheme 
• Access to Private Health Insurance offers 
• Digital upskilling, such as excel and Power-Bi training 
• Cafes at all of our Hospitals 

Next Steps

Apply online if you feel we are a good match, you have the skills and qualities to make a difference, and are eligible to work in Australia.

We review all applications when we receive them, and we notify unsuccessful candidates.

If you are shortlisted, we will be in touch to arrange an interview, and you must complete a National Police Check.

Good to know:

• We are an equal opportunity employer and actively promote equality for people of all races, ethnicities, gender identities, sexual orientations, and for people living with disability – within the communities we serve and our Eastern Health team.
• We provide a culturally safe and welcoming environment for Aboriginal and/or Torres Strait Islander employees.
• As a child-safe organisation, we ensure child safety and wellbeing is embedded in our everyday culture.
• Vaccination and screening for immunity to vaccine-preventable disease is a mandatory requirement of this role.
• Advertising may end before the closing date.
• We do not accept recruitment agency application

If you are a current Eastern Health employee please ensure you log in with your internal Eastern Health account to apply for this or other roles.

Please click here for position description link

Contact Person: Maria Logan

Contact Number: 0488 653 411

Contact Email: Maria.Logan@easternhealth.org.au

Job Posting End Date: 15 Feb 2026

Need help submitting your application?

Just contact the Hiring Manager in the advertisement or call the Talent Acquisition Team on (03) 9955 7555 (Option 1) | Medical Workforce Unit on (03) 9895 3469. [TA for Non Medical roles, MWU for Medical roles]

Click Here for the Candidate Guide also for help in our recruitment process!

Our Values in Action:

Respect for all | Safe always | Partnering in care | Learning and improving every day